Privacy Policy
Last updated: 1 July 2025
Next Origin Exports (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nextoriginexports.com or engage with our export services. Please read it carefully.
1. Information We Collect
We may collect the following categories of personal information:
- Contact information — name, email address, phone number, company name, and country
- Enquiry details — product interests, quantity requirements, and sourcing preferences shared via our contact or quote forms
- Usage data — IP address, browser type, pages visited, time spent, and referring URLs collected automatically via analytics tools
- Communications — emails, messages, or documents you send to us in the course of a business enquiry
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide formal export quotations
- Process and manage business transactions and orders
- Communicate about shipment status, documentation, and service updates
- Improve our website performance and user experience
- Comply with legal and regulatory obligations under Indian export law
- Send relevant industry updates and export insights (only with your consent)
We do not use your personal data for automated decision-making or profiling.
3. Legal Basis for Processing
We process your personal information on the following legal bases: (a) your consent when provided; (b) performance of a contract or pre-contractual steps at your request; (c) compliance with legal obligations applicable to Next Origin Exports; and (d) our legitimate interests in operating and improving our export business.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share data with:
- Shipping and logistics partners — freight forwarders, customs brokers, and shipping lines to fulfil export orders
- Service providers — email, CRM, analytics, and cloud hosting providers under data processing agreements
- Government authorities — as required by Indian export regulations (APEDA, Spices Board, Customs, DGFT)
- Professional advisers — legal, accounting, or auditing firms under confidentiality obligations
5. International Data Transfers
As an international exporter, we may transfer your data to countries outside India for business operations. We ensure appropriate safeguards are in place — including standard contractual clauses and data processing agreements — in compliance with applicable data protection laws.
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. Please see our Cookie Policy for full details.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Business enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time (see Section 8).
8. Your Rights
Depending on your location, you may have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Erasure — request deletion of your personal data, subject to legal obligations
- Restriction — request we limit our processing of your data in certain circumstances
- Objection — object to processing based on legitimate interests
- Portability — receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at sales@nextoriginexports.com. We will respond within 30 days.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
